New Hire: Commercial and Operations Manager

Felicity Smith – Commercial & Operations Manager at Pilatus Clinical Services

Pilatus Clinical Services would like to welcome Felicity Smith to our team.

Felicity initially came on board to help oversee facility improvements at our headquarters in Watford, but has recently stepped up to become our Commercial and Operations Manager.

With a strong academic record, experience dealing with high value specialist products and a broad exposure to the pharmaceutical industry, Felicity will be focusing on ensuring operations are run efficiently to achieve excellence in client service at all times.

Bringing key organisational skills, she will in addition be working closely with the Quality Department to ensure the highest standards are maintained consistently.

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